Emily and Laurence Alison specialise in communication and co-operation with criminal suspects. But their methods work in the home and at work, too
“The more you push someone, the more they close up,” say Emily and Laurence Alison, a husband-and-wife psychology team. “The hungrier you are for information, the harder it will be to get that out of someone. But give the person a choice about what they say; give them some autonomy and you begin to build the rapport that may lead to a better conversation,” says Laurence.
This sounds like parenting advice and yet the Alisons’ specialism is helping counter-terrorism officers and the police to improve communication and co-operation with criminal suspects. When the atmosphere turns adversarial and competitive, as it so often does, they turn to the Alisons to help them navigate and negotiate.